Trust, Respect and Gratitude for Customers
by Michael Feeley
QUALITY SERVICE IS paramount to me. I’m always thinking about customers – taking care of them and developing new ones to build business.
Each person (client, customer, prospect) has unique needs, and they also offer advice that I can learn from.
Knowing and caring about who your clients are and why you work together is the key to people’s satisfaction.
– Who do I work with as a coach? Executives, leaders, entrepreneurs, creatives, HR professionals.
– Why? To help people create positive desired change in their lives and work.
It’s perfectly OK not to work for everyone, to be selective and connect with your smallest viable audience.
These words by Mahatma Gandhi are often with me because they value customers. They present the trust, respect and gratitude I hope to earn with the people I am honored to serve.
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
Thanks – Michael (he, him)
Please share this Daily with your tribes.
This is also important – Service and Care for People.
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